FAQ Page

FAQ

Are Luckari earrings suitable for sensitive ears?

Many Luckari earrings are designed with comfort in mind. Please check each product page for specific material details, such as titanium steel, 925 sterling silver, or 18K gold plated finish.

Can I wear Luckari jewelry every day?

Yes. Luckari pieces are designed for everyday styling, from casual outfits to night-out looks. To keep your jewelry looking its best, avoid harsh chemicals, perfume, and long exposure to moisture.

Are Luckari earrings waterproof?

Many styles are designed for daily wear, but we recommend keeping your jewelry away from harsh chemicals, perfumes, lotions, and prolonged water exposure to help maintain its finish.

What materials do you use?

Our main materials include titanium steel, 925 sterling silver, and 18K gold plated finishes. Please check the product page for the specific material of each item.

How long does order processing take?

Orders are usually processed within 3 business days, excluding weekends and holidays.

How long does shipping take?

Standard shipping usually takes 7–12 business days, depending on your location and local carrier conditions.

Can I return earrings?

For hygiene reasons, earrings, pierced jewelry, and flat back jewelry are final sale unless there is a quality issue, damage, or order error.

How do I care for my jewelry?

Avoid perfume, lotion, harsh chemicals, and long exposure to moisture. Store your jewelry separately and wipe it gently with a soft dry cloth after wearing.

How can I contact customer service?

Please email us at support@luckari.com with your order number and question.